|Technical issues - by William in 15/03/2020 às 17:13:41|
The game is back after problems with spam attempts by our server. If you did not follow the Facebook group, I will make a brief summary: There was a very old page in one of our games, it was possible to create a type of redirect, where someone managed to create a mini system where when entering a specific page, you was redirected to another site nothing to do. Despite being a security breach of ours, the person who made it is very naive, as this triggers an alert in the company that owns our server (yes, it is physically rented, it is not ours), by law the company (which operates in the United States, Canada, the United Kingdom and other countries) is required to STOP the server that is doing the spam (massive access from one source to another, in our case they even said it was phishing (basically, a fraudulent site , which claims to be a website, when in reality, it is fake, often used to deceive users and bank sites for example).
The big situation is: the company of the servers is very good, but mercenary: they have 4 SERVICE PLANS, OUTSIDE the normal cost of the server, that is, the basic support (free) sucks, intentionally to make you hire a of their plans. Calling there is a good alternative, but I was unable to call from my cell phone NOT EVEN WITH A JUJU, it is very annoying to make international cell phone calls. In short, we got in touch with them on Thursday night and Friday morning (I bought Skype credits to call there, it worked, which is nice), and we wanted to talk to them, because the fact that BLOCKING the server means that WE who rented also stayed out, we were in the situation of being outside the car, with the keys locked inside it.
We warned of what happened on Facebook and yesterday we created a poll to release the NG today, at 17:00 (BRT) or Monday. And here we are.
We will not reset the round, this is completely out of the question.
- Add a credit amount for all players;
- Return the Bijuus and Swords of the Mist draw points;
- We will create Double Experience and Ryous events;
- Reset the use of VIP activation benefits such as 1 and 5 Level Ranges (only those activated during the problem);
- We will monitor how the next days will follow and if necessary we will increase the compensation.
We will not:
- Reset the round;
- Rollback to a certain date;
- Manually add experience or ryous.
I apologize a thousand apologies and thank you for your patience, we know that we are not 100% all the time, this time, we will say that we have 50% of the fault (the page in question has existed FOR MANY YEARS, only higher beings know why only now that they've used that flaw). If you need something specific, open a ticket on the in-game support, I will try to answer everyone as soon as possible.
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